Field Reporting Software

Field Reporting Software

Data You Can
Actually Use

Your service business generates a lot of data every day, but if you don’t have a way to make sense of it all, you can’t act on it. Our integrated field reporting software shows you exactly how your business is performing at a glance, so you can make the right decisions for your business.

See How Your Techs Are Performing at a Glance

Your service technicians are always on the road – taking care of your customers and representing your business. But this can make it a challenge to see where your techs shine, and where there’s room for improvement. Our field reporting software shows you real-time data for each tech on KPIs like revenue generated, jobs completed, and more, so you can provide the coaching your techs need to really thrive.

Shafers Technician Dashboard for HVAC Businesses

Dynamic dashboards and real time reports can be tailored to you, so you can make informed decisions and correct problems before it’s too late.

Save and share dashboards with managers or team members, so everyone has the info they need to get the job done.

Build the Exact Report You Need in Minutes

Don’t waste time building spreadsheets or consolidating data from multiple systems to track critical information. Our powerful field reporting software makes it simple to build and customize just about any type of report or dashboard in minutes.

Technician Profitability Report

Identify your star performers

Maintenance Profitability Report

Protect your margins


Gross Profit

Track the health of your business


Time your orders perfectly

Sales by Rep

Measure sales performance

Job Costing Report

Stay on top of your jobs

Source of Call Report

See which marketing efforts are paying off

+ many more
Shafers Technician Dashboard for HVAC Businesses Example 2

The technical staff support is outstanding! They are very knowledgeable and easy to deal with when I have a question or problem. They can fix things right away and I am back to work again.

Susan Wood

Salem Heating & Sheet Metal Inc.

Man called Cesar standing up and smiling at the camera in a backyard

This is Cesar

Our very own Mr. Congeniality. He started out as a parts runner back when Shafers was an HVAC company. These days he supports our customers with the kind of patience and dad humor you only develop after raising 3 children (and countless dogs).

We’re Here When You Need Us

Unlike other software vendors, we’ll never end of life your software. Period.

When you have a question about how to track and prioritize a service call, you want someone who knows the software inside and out, and also has a deep understanding of the service business. And, since most of our experts have been with us longer than Tom Brady played in the NFL, we’ve pretty much seen it all.

A group of people posing for the camera – the team of Explorer Shafers

Field Service Management Software Support & Training

We’ll Get You Where You Need to Go

Our US based team is friendly, experienced, and deeply committed to the HVAC and service management businesses we serve. From training to support – and everyone in between – we take pride in building relationships. That means no support chat bots, generic training videos or cookie cutter solutions. Just real people, offering real solutions to get you where you need to go.

Book a Demo or talk to our team about how Explorer Shafers can help your business