Field Service Management Software

Field Service Management Software

Optimize Performance,
Exceed Expectations

Designed for HVAC, plumbing, electrical, mechanical, pest control, locksmiths, and other service contractors, our field service management software will help you eliminate bottlenecks and drastically simplify processes.

Explorer Shafers is the only software you need to run and grow your service business.

Mobile Tools That Make You Look Good

To do the best job and sell more services, your technicians need to arrive at the job prepared. Our mobile software puts job information and customer history at their fingertips, so they can delight your customers and exceed expectations every time.

Dispatch Your Competition

Shafers gives your team the tools they need to keep your operations running smoothly. Dispatchers and service managers can instantly see technician location and status, so it’s easy to schedule and prioritize upcoming calls effectively. You’ll save time and reduce your overall fuel and maintenance costs.

Informed Decisions You Can Feel Good About

Knowing exactly how your technicians and operations are performing is critical for growing service businesses. Shafers helps you make sense of your data with customizable dashboards and powerful real time reports, so you can make the right decision at the right time.

Everything Your Service Business Needs in One Place

Managing a service business is challenging. Shafers makes it easier by giving you one easy to use system to run your entire business. From dispatch to accounting and everything in between, we’re dedicated to helping service contractors like you:


Harness data


Simplify processes


Add value

Shafers has grown with us over the years from our business of 25 employees to nearly 200 employees today

Amy Cook

HCM Mechanical/Home Comfort Heating

The technical staff support is outstanding! They are very knowledgeable and easy to deal with when I have a question or problem. They can fix things right away and I am back to work again.

Susan Wood

Salem Heating & Sheet Metal Inc.

We love that Explorer Shafers is a completely integrated system. The fact everything is in a centralized location makes it easy for us to provide excellent service to our customers.

Gary Mears

Dial One Mears A/C

Shafers gives us everything we need to manage our business.

Betty Lawler

2ND Wind Heating & Air Conditioning

Lady smiling called Tracy who is sitting down in a cozy living space

This is Tracy

She loves digging into customer problems, so she can offer the right solution. And don’t get her started on optimizing your processes. She loves that (almost) as much as she loves her grandchildren.

Book a Demo or talk to our team about how Explorer Shafers can help your business