The Shafer vision began in August of 1966 with one man, his toolbox, and a pick up truck. Before he knew it his company had grown to over 35 technicians servicing all of Southern California. With this incredible growth came the realization that service management automation was imperative. With the lack of good service management software available through the late 1970’s Bob decided to hire programmers to build his own software to fit the specific needs of the service contractor. He quickly realized that designing the ultimate software system would become his destiny. Bob sold his service company in 1985, so that he could devote his full concentrated efforts on building the best management software for the service/contracting industry.

Bringing the Total Management Solution to the Service/Contracting Industry

In 1982 Shafer’s sold its first management software system. Now a mere 19 years later we are proud to have over 1400 clients nationwide using our system. Shafer’s is considered the leader in providing a quality business management system for the service/contracting industry with leading technology, and the reputation for staying in tune to the real needs of the contractor.

In 1998 Shafer’s relocated to their new 7000 sq ft office complex. With a team of 25 professional members dedicated in providing the service/contracting industry with a true integrated software management solution.

Shafer’s is the recognized leader in the business of field service. Our products enhance our customer’s ability to successfully manage their business with special focus on their field work force. We provide an integrated suite of products and services that deliver a seamless end-to-end solution to the service/contracting industries. Shafer’s innovation really makes you re-think how you can better manage your service/contracting business today. 2002 was the beginning of a new era for Shafer’s as we launched our 3rd generation product. It took us four long, hard years to build our product in a windows environment, and even though it is at the release state we are continuously adding and improving. When we announced our solution to automate the field work-force the industry took notice, and now (today) we can truly say we have a completely seamless end-to-end solution for the service/contracting industries. To make us unbeatable we recognize that we will need to offer a true value to both the small and large contractors alike. Our Pictures to Products venture will do just that. This summer we expect to announce yet another exciting development that will set Shafer’s apart form the competition. Planning today for tomorrow’s success is the Shafer vision.

Our target market revolves around any company that sells and services products, or companies that just provide services. Providing the ability to track after sales performance is our expertise. With the ever-increasing cost of the labor work force it is imperative to be able to analyze and monitor each and every job minute by minute instead of month by month. Each day the world is moving faster, and the service contractor must have the management tools necessary to keep his company profitable. So who would benefit most from this newest innovation? Here are just a few:

HVAC (Heating, Ventilation, Air Cond.) Plumbing Elevator Automatic Door Appliance Telecommunications

Electrical Pumpers Oil & Gas Delivery Fork Lifts & Equipment Sales Security Systems Fire Protection & Sprinklers

Maintenance Facilities In-house Services Hotel/Motel Maintenance Pest Control And much, much more!

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