General/About Shafer's FAQ's:

Q: What is Shafer's Service Systems?

A: Shafer's Service Systems is a software development company that specializes in business management software and developing mobile office handheld technology designed specifically for the service/contracting industry. Whether you are a HVAC, Plumbing, Electrical, or other contractor Shafer's has the key to your success.

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Q: Where is Shafer's located?

A: Shafer's is located in the central business district of El Cajon, CA located 20 miles east of downtown San Diego. Our address is 109 East Lexington, El Cajon, CA 92020. Our 6,000 square foot building houses our support staff, programming team, research and development department, sales and testing along with our training department and training facility. For map of our area, click the button below.

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Q: How long has Shafer's been in business?

A: Shafer's has been in the software business for over 20 years, but began in the service industry over 35 years ago.

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Q: How did Shafer's begin?

A: Shafer's began several years ago with one skilled HVAC contractor struggling to find a software solution that would meet the needs of his business. Disappointed with what was available, he hired a highly skilled team of programmers and contractors and together they embarked upon the road that has lead to Shafer's success today.

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Q: What makes Shafer's Service Systems the leader in Service/Contracting Business Management software?

A: Shafer's Service Systems was founded on the knowledge and experience of the service/contracting business. Our software was designed by professionals like yourselves who have worked in the service/contracting industry for over 35 years. This hands-on approach enabled the developers of Shafer's Service Systems to have the unique perspective of what a service/contracting business management software package should be able to do.

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