Shafer's Dispatch Software

If you are looking for a Dispatching Software package, consider Shafer's Service System. We have integrated Dispatch and GPS vehicle tracking into our Service industry software for a complete fleet management solution.

Simply the most advanced Dispatching Software of the 21st Century. Shafer's Dispatch Board is Event Driven by a background server that refreshes information on all user screens as calls are sent, received, and/or completed.

Shafer's Dispatch Software is also unique in its use of the graphical interface. Each call is represented by an icon for quick, easy information. You can instantly tell the status of a service call by the icon displayed. Shafer's Dispatching Software also features right click context menus, and user defined custom views. Personalize the software to work with you your way!

Shafer’s provides dispatchers with three options for sending calls, each option with its own special features. Voice transmission is a manual process requiring dispatchers to voice relay dispatch record details and add time stamps as the technicians relay (via radio or phone) their progress back to the office. Data transmission allows the details of the dispatch record to be electronically transmitted to the technicians pager or cell phone while Mobile Office transmission integrates with Shafer's powerful Mobile Office package to electronically transmit all data back and forth automatically.

Time tags and message boxes also increase information flow, and accuracy. Shafer's Dispatching Software is full of detailed information, simply double click a call to view specific call details. Dispatchers will have a great deal of power at their fingertips with Shafer's Dispatch Software.

For more information visit the Dispatch Software section of Shafers.com.

or call (800) 826-4430

Shafer's Complete Package

We offer a complete package of Integrated Accounting Software, Accounts Receivable / Accounts Payable Software, Service Management, Dispatch Software, Job Costing, Inventory Management, Maintenance Agreements, Flat Rate Pricing, GPS Vehicle Tracking / Fleet Management and Mobile Office Wireless Software.