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Shafer's Service Systems began in August of 1966 with one skilled HVAC contractor, his tool box and a pick-up truck. Shafer's soon grew to employ over 35 technicians, servicing all of Southern California. With this incredible growth, Mr. Shafer struggled to find a software solution that would meet the needs of his business. Disappointed with what was available in the late 1970's, he hired a highly skilled team of programmers and contractors and began developing a software solution that would meet the needs of the service and contracting industries.
Realizing that this was his destiny, Mr. Shafer and the Shafer's team embarked down the path that, in 1985, led Mr. Shafer to sell his service company and devote his full, concentrated efforts on building the best management software tool that is Shafer's success today. In 1982, Shafer’s Service Systems sold its first management software system. Now a mere 23 years later, Shafer's is proud to have over 1400 clients nationwide using our field service software.
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Bringing a Total Management Solution to the Service/Contracting Industry
In 1998 Shafer’s relocated to its new 7000 square foot office complex, where we currently have a team of 25 professional members dedicated to research and development, quality assurance, testing, sales and support. We have invested many long hours in developing a modular system that can either be installed all at one time or purchased as separated modules, allowing you to expand your system with additional features as needed. Our research and development team strives to keep our product up-to-date with today's technology, ensuring the immediate and future success of our customers.
Today, Shafer’s is considered the leader in providing quality, business management systems with leading technology, while also recognizing and staying in tune with the true needs of our clients. The overwhelming majority of our customers have seen that the implementation of Shafer's software is providing them with an undeniably competitive edge for the future. |
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Shafer's Field Service Software, the most technologically advanced system today |
2005 was the beginning of a new era for Shafer's Service Systems. In our first quarter, we launched both our 4th generation Windows software and our new web site. With its many enhanced and new features, Shafer's Software Version 4.0.2.0 brought with it innovation that will give existing and future customers the ability to successfully manage their businesses, while at the same time giving special focus to the field workforce. Shafer’s innovation not only automates existing manual processes, but can help you re-think how your business is managed, inspiring ideas for improvement.
At Shafer's, we understand the importance of a powerful software system and do not take the decision to purchase software lightly (see Mr. Shafer's letter). With the launch of our new web site, we hope to provide all information necessary for consumers to research our products, modules and features thoroughly and at their own pace before ever picking up the phone.
Planning today for tomorrow’s success is the Shafer vision
Continual research in the service and contracting industries, coupled with the passion and enthusiasm of a leading management team, helps keep Shafer's the recognized leader in the business of field service. At Shafer's we recognize the need for true value. Our integrated suite of products and services deliver a seamless end-to-end solution for large and small businesses alike. Shafer's will grow with your company and our philosophy is for our customers to purchase and implement only what they can benefit from. Then, as needed, add to your system easily without losing any valuable data.
Our target market revolves around any company that sells and services products or that provides services in general. Here are just some of the industries that can greatly benefit from Shafer's Field Service Software:
- HVAC Service Industry
- Plumbing Industry
- Elevator Service/Sales
- Automatic Door Installation/Service
- Appliance Service/Repair
- Telecommunications Industry
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- Electrical Industry
- Pumpers
- Oil & Gas Delivery
- Fork Lifts & Equipment
- General Sales
- Security Systems
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- Fire Protection & Sprinklers
- Hotel/Motel Maintenance Facilities
- In-House Services
- Hl Maintenance
- Pest Control
- ...and more!
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Each day the world is moving faster! Service contractors must have the management tools necessary to keep their company profitable. With the cost of work force labor continually on the rise, it is crucial to have analytical tools and security measures in place for monitoring each and every job minute-by-minute, rather than month-by-month. We provide all the tools you'll need to to monitor labor, track sales performance and commissions in addition to dispatching, full accounting, inventory and other powerful features. |
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